Question 1

What products do we offer?

Accepted Answer

We provide handbags, wallets, belts, computer bags, luggage, and gift sets for both men and women. Explore our exclusive capsule collection, available only on our website.

Question 2

Do you provide repair services?

Accepted Answer

Yes, we provide within 3 months we provide warranty service of manufacturing defects, after it we charge a minimal cost to repair the products.

Question 3

What if a product is not available.

Accepted Answer

If a product is not available for purchase on our website, feel free to contact us.

Question 4

How often do we update our product listings?

Accepted Answer

We update our collection monthly to bring you the latest in sustainable fashion.

Question 5

How should you care for our products?

Accepted Answer

Our products are crafted with authentic leather, premium synthetics, and metallic elements. To maintain their quality, keep them dry and protected. Wipe with a soft, dry cloth to remove dust, and store in a breathable pouch in a cool, dry place when not in use. Note: Variations in tone or texture are natural and highlight the material’s authenticity.

Question 6

Do your products use genuine leather?

Accepted Answer

Yes. Many Terra & Tann pieces use genuine leather, with premium synthetics and metallic elements used where the design calls for them. Check the product page for material details before you buy.

Terra & Tann

FAQ

Frequently asked questions